Terms of service

Terms of Service

The information on this page allows customers to review important conditions before deciding whether to place an order.

These terms describe the contractual rules for using our online store and buying products from us. The website operates under the store name krogerh. By using the service, a customer agrees to these terms and the policies linked from the storefront.

Eligibility and accurate information

A customer must have legal capacity to enter a purchase contract and must provide accurate, current, and complete contact, billing, and delivery information. Account holders are responsible for maintaining credential confidentiality and for promptly reporting suspected unauthorized access.

Products and store information

We make reasonable efforts to present accurate descriptions, images, dimensions, ingredients or materials where relevant, availability, and prices. Screen settings and manufacturing changes may cause minor differences. Customers should read the full product page and applicable warnings before ordering or using a product. Store information may occasionally contain an evident error, which we may correct without limiting rights already provided by applicable law.

Prices, taxes, and orders

Prices are displayed in U.S. dollars (USD) unless clearly stated otherwise. Before the customer authorizes payment, checkout shows item prices, discounts, delivery charges, applicable taxes, and the final total. Submitting an order is an offer to purchase. An order is accepted only after payment authorization, availability review, and issuance of an order confirmation. We may reasonably limit quantities or cancel an order involving unavailable stock, an invalid address, suspected fraud, unlawful activity, or an obvious error; any collected amount for a cancelled item will be refunded.

Payment

Payments are handled through Shopify and the payment providers enabled for the store; we do not directly store complete card numbers. The customer represents that they are authorized to use the selected method and authorizes the displayed total. A payment provider may conduct authentication or fraud screening and may decline a transaction under its terms.

Shipping, returns, and refunds

Processing times, delivery estimates, tracking, and delivery charges are governed by the Shipping Policy. Eligibility, condition requirements, exclusions, return costs, and refund timing are governed by the Return and Refund Policy. The customer should review both policies before ordering.

Acceptable use

Users may not disrupt the website, evade security, introduce malicious code, scrape or copy store content for unauthorized commercial use, impersonate another person, submit unlawful material, misuse checkout, or attempt unauthorized access. We may suspend access when reasonably necessary to protect customers, the store, providers, or legal rights.

Intellectual property and third-party services

Store branding, text, graphics, photographs, layout, and other content are owned by or licensed to us and may not be commercially reproduced without permission. Links, payment services, and applications provided by third parties are governed by their own terms and are not controlled by us except to the extent required by law.

Disclaimers and limitation

To the extent permitted by law, non-essential website functions are provided on an “as available” basis. We are not responsible for a delay or failure caused by an event outside reasonable control. We do not exclude liability for fraud, deliberate misconduct, personal injury caused by negligence where exclusion is prohibited, or any other liability that cannot lawfully be limited.

Changes, severability, and governing law

If part of these terms is unenforceable, the remaining provisions continue to apply. Updated terms will be posted with a revised date and will apply prospectively as permitted by law. These terms are governed by New Jersey, while customers retain mandatory protections that apply in their place of residence.

Contact

Customers who need clarification should email macariusellis0292@outlook.com or call 2019166660. Written correspondence may be sent to 210 N 17th Street, Bloomfield New Jersey 07003, United States.

These terms do not exclude legal rights that a merchant is not permitted to exclude.